Privacy Policy

Last updated: 27 October 2026

1. Who We Are

Otis Dolphin – Hiring & Training Support Services is an independent UK sole trader business based in Bristol, United Kingdom.

The data controller is Otis Dolphin.

Website: https://otisdolphin.co.uk

Email: info@otisdolphin.co.uk

2. Personal Information We Collect

When you contact us through our website enquiry form or by email, we may collect:

Your name

Your email address

The information you provide in your enquiry

Any additional information you voluntarily share with us

Our website hosting provider may also process technical information, such as IP addresses and browser information, to operate and protect the website.

3. How We Use Your Information

We use your information to:

Respond to enquiries

Discuss recruitment, training and consultancy services

Prepare proposals and communicate with prospective clients

Maintain relevant business correspondence

Meet applicable legal obligations

We do not use enquiry details to send marketing emails without an appropriate legal basis.

4. Legal Basis for Processing

Under UK data protection law, we may process personal information where necessary for our legitimate interests in responding to business enquiries, taking steps towards entering a contract, fulfilling contractual obligations, or complying with the law.

Where consent is required, we will obtain it.

5. Sharing Your Information

We do not sell personal information.

Information may be processed by service providers supporting our website, email and business communications, including IONOS and our email provider.

We only share information where reasonably necessary or legally required.

6. How Long We Keep Information

We retain enquiry information only for as long as reasonably necessary to respond, manage relevant business correspondence, meet legal obligations or resolve disputes.

We periodically review information and delete it when no longer required.

7. Data Security

We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no internet-based system can guarantee absolute security.

8. Your Data Protection Rights

Subject to applicable law, you may have the right to:

Access your personal information

Request correction of inaccurate information

Request deletion of your information

Object to certain processing

Request restriction of processing

Withdraw consent where processing relies on consent

To exercise these rights, contact info@otisdolphin.co.uk.

You may also complain to the UK Information Commissioner's Office at https://ico.org.uk.

9. Cookies and Website Analytics

Our website may use cookies or similar technologies necessary for its operation.

Any additional analytics, marketing or optional tracking technologies should be disclosed here and, where required, used only with appropriate consent.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business activities, website functionality or legal requirements.

The latest version will be published on this page.